Terms and conditions

MS LIVE is a service of Milano Service di Barreto Gomez Miguel Angel (ditta individuale) · VAT no. 10422140961 · Contact address: Corso Lodi 59, Milano (Italia) · info@mslive.it. It lists Latin concerts and parties and links to each event's official ticket seller. Each event is organised by the promoter named on its page, who is responsible for it.

For events marked as bought on MS LIVE, tickets and tables are sold by Milano Service di Barreto Gomez Miguel Angel (ditta individuale) (VAT no. 10422140961), holder of the payment account; the event is organised by the promoter named on its page. The final price (base price, presale and service fees, where applicable) is itemised before you pay. Payment is by card through Stripe; MS LIVE never sees or stores your card details. You will receive the confirmation and your tickets with a QR code by email, and you can also open them with the order's secure link. Tickets for an event on a specific date and time carry no right of withdrawal (art. 59 of the Italian Consumer Code, Directive 2011/83/EU). If the event is officially cancelled, the amount paid is refunded to the same payment method. For other events the buy button takes you to the official ticket seller, which applies its own terms. Tickets are used with the MS ACCESS QR code; for any issue with an order: info@mslive.it.

We aim for accurate dates, times, prices and artists, but the official information is the one on the event page and from the organiser or ticket seller. Official changes of venue, time or cancellation are published on the event page.

You can create an account to save favourites, follow artists and receive alerts. You are responsible for your password. From My account you can download your data and delete the account.

MS AI is an artificial intelligence assistant and can make mistakes (see Artificial intelligence). A member of the MS team may take over the conversation and reply from the same chat. Community reports are indicative and never replace official information. Do not post third parties' personal data or unlawful content.

Those using MS PARTNERS also accept their specific terms.

These services are not currently available on the platform. If MS LIVE enables them, we will publish their specific terms first. When active, submitting a DJ booking request is a contact request: it is not a booking, creates no charges and binds neither party. Until real broadcasts are offered with the necessary rights, any demonstration room shown will be clearly marked “DEMO” and is not a commercial broadcast.

MS LIVE's brands, texts, design and software belong to its owner. Posters, names and photos of artists and venues belong to their owners; if you own content and want us to review or remove it, write to us.

These terms are governed by Italian law. If you are a consumer you keep the mandatory rights of your EU country of residence. Contact: info@mslive.it.